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Frequently Asked Questions
Q1: How long is the delivery time for the Super Squat machine?
A1: Delivery typically takes 10-20 days depending on order quantities. We maintain available frames for certain series to expedite the process.
Q2: What is the Minimum Order Quantity (MOQ)?
A2: The MOQ is just one set for large strength machines.
Q3: What are the accepted payment terms?
A3: We accept T/T, Western Union, and L/C at sight. Usually, a 30% deposit is required upon ordering, with the 70% balance settled before shipment.
Q4: How do you handle after-sales service and replacement parts?
A4: We include 2% easy-to-wear parts with every shipment. During the warranty period, any damaged parts will be replaced and sent to the buyer free of charge.
Q5: Can you provide guidance on gym layout and machine selection?
A5: Yes, we have extensive experience in gym design. If you provide your gym dimensions, we can offer professional advice on equipment matching.
Q6: Is the equipment difficult to assemble?
A6: Not at all. We provide comprehensive assembly videos, pictures, and clearly labeled parts to ensure a simple setup process.