Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
We are a professional laboratory product manufacturer with over 15 years of experience in the industry.
Q2: What is the minimum order quantity (MOQ)?
The minimum order quantity is 1 set.
Q3: Do you support OEM or ODM services?
Yes, we can accept both OEM and ODM orders based on your specific requirements.
Q4: How long is the standard delivery time?
Usually, delivery takes about 7 days after payment receipt, depending on the order quantity and season.
Q5: What are the available payment methods?
We accept various payment methods including T/T, Western Union, Credit Card, and others.
Q6: What is the warranty period for the equipment?
We provide a one-year warranty along with lifelong technical support for all our machines.